Friday 22 October 2010

Frequently Asked Questions

1. How do I enter?
2. How can I enter if I want to pay by cash, cheque or money order?
3. When will entries close?
4. What do I receive for my entry fee?

5. When will I receive my registration pack?
6. Can I request a refund?

7. Does it cost extra to enter a team?
8. What happens of someone donates to me with cash?
9. What happens if it’s raining?
10. What happens if I can't get to the start line at 5.15pm?
11. Does it get very crowded?
12. How safe is it?
13. What about insurance?
14. Where can I leave my belongings?
15. How can I find out more?

1. How do I enter?

The best way to enter is online here. Entering online saves us money on printing and data entry, which means more support for people with MS.

Alternatively you can ring us and request an entry form, or download one here and send it to us through mail, fax or email.

Phone:

For information on events:

For information on registration and fundraising:

 

 

07 3840 0863

07 3840 0827

Mail:
 2009 MS Moonlight Walk
Locked Bag 370
Coorparoo DC QLD 4151
Fax:
 07 3840 0813
Email:
  This e-mail address is being protected from spambots. You need JavaScript enabled to view it


2. How can I enter if I want to pay by cash, cheque or money order?

Enter by post or fax – Payments can be made by cash, cheque, money order or credit card.

Enter on the day up until 8:00am - Payment by cash or credit card only.

3. When will entries close?

Registration for the 2009 MS Moonlight Walk will be accepted on the day up to 8.00 am on Friday 6 November 2009.

To qualify for the early entry price you must register online BEFORE Friday 9 October 2009.

4. What do I receive for my entry fee?

- Registration Pack including 2009 MS Moonlight Walk Glow in the dark wristband (required to be worn on the night), ID Cards, donation receipt books and map.
- Mapped out course with safety officers and base stations
- Bases with water, toilets, first aid
- Live entertainment, food stalls
- Dedicated volunteers who can assist you on the day
- A complimentary 2 for 1 pass on The Wheel of Brisbane (only valid to the first 1000 registered participants)

5. When will I receive my registration pack?

If you register BEFORE Friday 31 October 2009, your registration pack (please see question 4 for what you will be receiving in your registration packs) will be sent to you in the mail.

If you register AFTER Friday 31 October 2009, your registration pack will be available for collection at the Collection Tent on the evening. For more information on where you can locate the collection tent, please contact the Events Team on 07 3840 0863.

6. Can I request a refund if I cannot make the event?

Upon registering for the event, you will be asked to sign a declaration which indicates that the registration fee is non-refundable.

7. Does it cost extra to enter a team?

There is no extra cost associated with entering a team, each member simply pays for his/her own
individual entry.

8. What happens if someone donates to me with cash?
You will a receive book in the mail along with a fundraising ID card. If someone sponsors you for the walk, you can write them a tax deductible receipt on the spot!

You can also put up your offline donations on your own webpage to show people how much fundraising you have received. Simply log in to your account, go to my sponsors, add offline and fill in the details. If you have any problems with this, please contact the Fundraising Team on 07 3840 0827.

9. What happens if it’s raining?

Over the 10km course it can rain in one section and be fine and sunny in another. Participants should be prepared for all weather. The event goes ahead rain or shine, unless there is a significant danger to participants because of poor visibility, lightning, storms or strong winds.

10. What happens if I can’t get to the start line at 5.15pm?

No worries! The walk has staggered starts until 5.45pm.

And if you don't think you could manage the whole 10kms, we can tailor a mini-Moonlight Walk intineray to suit you or your team.

11. Does it get very crowded?

Even though there are over 1,500 walkers on the course, it only gets crowded along a few short sections of the course. 5km or less walkers start over a 30 minute period and soon spread over the route.

12. How safe is it?

We do everything possible to make the course safe. If you follow basic road safety rules, drink plenty of fluids and follow instructions from route marshals, you'll have a safe and enjoyable walk.

13. What about insurance?

You are not covered by MS Queensland for injuries if an accident occurs. We recommend that you obtain personal accident insurance before taking part.

14. Where can I leave my belongings?

There will be a Left Luggage Tent for a small donation of $2. Please ensure that clothing is wrapped in sealed plastic bags for weather protection and is clearly labelled. You will be provided with a ticket that corresponds with your bag. Please keep this in a safe place. All care will be taken but we accept no responsibility for lost or damaged items.

15. How can I find out more?

Explore this website or contact event organisers:
Phone: (07) 3840 0863
Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

For further enquiries regarding registration or fundraising please contact 07 3840 0827 or This e-mail address is being protected from spambots. You need JavaScript enabled to view it